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A quick primer on social media promotions

Using social media to connect with your customers can be an incredibly powerful tool for bringing in business, and it should not be ignored. However, if implemented poorly, it can also be a waste of time and resources which could have been devoted to more effective marketing tools, so it’s highly important to do things right from the get-go. Here are a few guidelines for maximizing the potential of social media.

1. Integrate your social media with your other marketing tools. Your Facebook or Twitter page shouldn’t look generic; it should be an extension of your brand. Find It Local 411 can design you a page that will continue the unique look of your website, newsletters and print design. If you’re launching a new social media account, tell your customers about it in your other marketing! Your newsletters, mobile marketing, and blog should all simultaneously announce your foray into the social world. If you’re running a brick-and-mortar store, put a sign in the window. Your customers will love being in the know, provided you make it worth their while, which brings us to…

2. Sweeten the deal. In general, people don’t follow a business on Twitter or Facebook, or sign in on FourSquare just because they like being there (though that definitely helps); the generally accepted practice for social media is to reward the customers who follow you for their attention. You don’t have to break the bank or suddenly start selling your products below cost. A small promotion can go a long way when it comes to securing customer loyalty.

3. Make it fun. People have their social media accounts for fun. Sure, they might do business through them in some ways, but they still expect it to be an enjoyable experience, and they should. This can be helpful for you, too, because running a business can be stressful. Let running your social media account be fun for you, too. While this can be helpful for you, it can also make great business sense. Customers like dealing with people, even electronically. They respond to being treated genuinely, and with respect.
Getting into social media can be tricky, but it can also be highly rewarding. Find It Local 411 can help you make the most of this powerful marketing tool, and give you lots of advice on how to make it work for your specific business. Contact us. We love making your customers love you.

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Posted on November 29th, 2011 at 12:28 pm
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Economy Marketing, Internet Marketing

Why You Need Mobile Marketing

Marketing directly to your customers via mobile marketing might once have seemed cutting-edge or even gimmicky, and outside of the bounds of what would be reasonable for your business, but that time is long gone. Now, people are using their mobile phones for so many things that not having the ability to reach them through mobile messaging might as well mean not being able to reach them at all.

It Works

Snail mail often goes to the trash unopened, and emails can sit in the inbox waiting for days or even weeks for someone to get around to reading them, but 97% of text messages are opened and read. With the right call-to-action, this could be your most powerful tool for connecting with customers. Mobile marketing is also highly effective for customer surveys and voting, which can be a fun way to get customers to sign up for more updates, as well as a truly indispensable way to get feedback from them about what’s working and not working about your services.

It’s Personal

Mobile marketing is only a part of the full suite of services you get with Find it Local 411. From print advertising to your web site to email newsletters, these can all be integrated with an expertly-crafted mobile marketing campaign. As with all of our services, we never create a one-size-fits-all campaign. We start by asking what you need to accomplish, and help you decide the best process to get there.

With Find It Local 411, your customers will come to expect the high quality, personalized experience that you can always expect from us. We’re experts in helping you put on your best face, and we love helping you make your customers happy.

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Posted on August 18th, 2011 at 10:40 am
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Economy Marketing, Small Business, Social Media Networking

Reach your customers through direct email marketing

Direct email marketing can be a great way to reach a large customer base, to let them know of the exciting things you’re doing for them—if it’s done right. The bad news that if a mailer is poorly executed, or poorly timed, your message can fall on deaf ears, no matter how great it is. The good news is that Find It Local 411 has the expertise and technology to make direct email marketing one of the best things you can do for your business, and we’d love to put them to work for you.

With us, you get the complete package

From graphic design of your e-newsletters to data entry to helping you develop winning marketing strategies, Find It Local 411 is equipped to be your go-to resource for email marketing. Even if your email list currently exists as a stack of paper contact forms from a trade show, or business cards from a drawing, we can handle all of the details!

Results, results, results

We’re always focused on the bottom line for our clients, which is getting them the marketing services they need to grow their business. We’re focused on results just as much as you are, because we want to keep you as our client. We can use a number of metrics to help you keep track of how effective your email marketing campaigns have been, and work with you to develop new strategies and adapt to changing conditions in the local economy.

Email marketing can be a great tool for a wide variety of industries and business. Whether you’re an optometrist offering a special on eye exams, a restaurant letting customers know about your new location or menu items, or an online retailer offering a rotating set of weekly deals, Find It Local 411 has the tools you need to keep track of your customers, and keep them informed!

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Posted on August 3rd, 2011 at 2:49 pm
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Economy Marketing, Internet Marketing

Make Your Email Newsletters Shine

Ever get the feeling that your newsletters aren’t reaching your audience? Even when you have a large subscriber list, and you’re putting out great, informative content, sometimes your open rate can be low, and it can feel like you’re talking in a crowded room. Often, how you present your content can be as important as the content itself, because if you don’t get your subscribers’ attention, it won’t matter how informative and useful the information you have to convey is. At Find It Local 411, we’re experts at making sure that your newsletters stand out in a crowded inbox.

Focused on your goals

The first thing we consider when we’re beginning an email newsletter design is what your goal with the newsletter is. Are you promoting new services and products? Are you providing information as a perk to your members (thus showing them that they’re important to you)? Are you keeping people aware of growing trends? We help you to ensure that the key message, and any associated call to action, is front and center, so even if your readers skim the rest of the newsletter, they get the most important part of the message.

Putting on your best face

It’s important to us that no part of your messaging, from your web site to your social media presence to your e-newsletter is generic. It has to come as an extension of who you are as a business, and remain consistent with your overall identity. This overarching approach informs our visual design, meaning that your newsletter will look just as good as any part of your marketing. We can even include video content embedded directly into the email, so that you can address your audience in a more personal (and unique) way.

With Find It Local 411, your identity and your message are what’s important to us. We have the tools to help you reach your audience in the best way possible, and we love helping your business succeed.

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Posted on July 15th, 2011 at 1:47 pm
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Economy Marketing, Internet Marketing, Small Business

Putting SEO To Work For You

You’ll hear a lot of discussion of marketing and advertising that focuses on how your ads and website look, or how catchy your tagline is, or what your call to action is, and these are all important aspects of a marketing campaign. Professional web design and a marketing campaign that focuses its efforts to where they are most needed are incredibly important. What is also important, and what is easy to overlook, is a relatively new (and increasingly important) marketing tool: Search Engine Optimization, or SEO.

What is SEO?

Simply put, SEO consists of an ongoing effort to make you more visible on the web, so that when someone searches for your business on using a search engine (like Google, Yahoo, or Bing), your business is in the top search results. Studies have shown that the vast majority of people who use search engines only click through to the first few results, so getting your site toward the top is crucial, and SEO is the process of increasing your site’s visibility to search engines, and on the web in general.

It Starts With Keywords

Let’s say you run a dry cleaning business called “Scrubbed Suits,” in Valparaiso. You want potential clients to find your business on search engines, but the majority of the time, they don’t know anything about you or your business. They’re not going to search for the name of your business, or your address. They’re going to search for “dry cleaning in Valparaiso,” or any number of other combinations of keywords, which are unique and user-generated. At Find It Local 411, we begin our SEO process by determining which keywords are valuable to your business, and who’s searching for them. We then integrate those keywords into your web identity, and make sure that search engines and their users are able to locate and use your site.

It’s About Traffic

Traffic to your web site is divided (generally) into four categories: direct traffic from users manually entering your web site’s url into their web browser, traffic from links to your site on other web sites, search traffic, and ad banner-generated traffic. Ad traffic is generally paid for on a per-click basis, and for some keywords (generally the most competitive) the cost per click can be very high, and getting the traffic your site needs could stack up quickly. AdWords (or other pay-per-click services) are often still a sound investment, but smart SEO is necessary for directing qualified organic traffic to your site, and can be a far more cost-effective way to draw a higher volume of traffic.

Chances are you’re already running an efficient business which provides excellent services to its customers. What you need now is to get out there and grow your business, and Find It Local 411 is there to help, with a full suite of services designed to raise your profile, and your sales.

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Posted on June 28th, 2011 at 10:00 am
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Economy Marketing, Internet Marketing, Small Business
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